JetBroadband™ Acceptable Use Policy

JetBroadband may modify this Acceptable Use Policy at any time without notifying its users. For this reason, JetBroadband users should consult the JetBroadband website (http://www.jetbroadband.com/index.php?option=com_content&view=article&id=91&Itemid=98) regularly to ensure that their actions are in compliance with the most recent version of the Acceptable Use Policy. In the event of any conflict between this Acceptable Use Policy and the JetBroadband Terms and Conditions of Use, this Acceptable Use Policy will govern.

You agree that, if any portion of this Policy is held invalid or unenforceable, that portion will be construed consistent with applicable law as nearly as possible, and the remaining portions will remain in full force and effect.

JetBroadband provides a variety of Internet Services (the Services) to residences and businesses (the Customer).

1.0 Introduction

1.1 This Acceptable Use Policy is designed to foster an online environment of mutual respect in which everyone is able to enjoy the benefits of JetBroadband. We believe that the restrictions set out in this Acceptable Use Policy represents a fair balance between the freedom of the individual and the need for some basic rules to ensure that JetBroadband’s Internet access is not used in an abusive or illegal way.

1.2 JetBroadband users are responsible for ensuring that their accounts are used in accordance with this Acceptable Use Policy. If JetBroadband has reason to suspect that a user, or anyone using a user’s account, is violating this Policy, then the account in question may be suspended pending an investigation. If, after an investigation, JetBroadband determines that an account has been used in violation of this Policy, JetBroadband may, in its discretion, terminate the user account.

If you do not agree to abide by this Acceptable Use Policy please notify JetBroadband Customer Service immediately at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for Virginia customers or This e-mail address is being protected from spambots. You need JavaScript enabled to view it for WV customers.

1.3 JetBroadband does not actively monitor its users' use of its services. We rely on our users to govern themselves and to protect the integrity of the network by reporting any violations of this Acceptable Use Policy to This e-mail address is being protected from spambots. You need JavaScript enabled to view it for Virginia customers or This e-mail address is being protected from spambots. You need JavaScript enabled to view it for WV customers.

1.4 JetBroadband has the right, but not the obligation, to investigate any violation or alleged violation of this Acceptable Use Policy, including the right to examine any information or material on JetBroadband ’s servers.

1.5 JetBroadband has the right, but not the obligation, to remove any content that it deems, in its sole discretion, to be in violation of any part of this Acceptable Use Policy.

1.6 JetBroadband has the right, but not the obligation, to take any steps it deems necessary to prevent violations of this Acceptable Use Policy from occurring.

1.7 The failure of JetBroadband to enforce this Policy, for whatever reason, shall not be construed as a waiver of any right to do so at any time.

2.0 Illegal Activities

JetBroadband users must not use JetBroadband to encourage, facilitate, or engage in any illegal activities, including, without limitation:

A. Defamation: posting or transmitting any material which is defamatory under any applicable law;

B. Fraud: posting or transmitting any information that you know or ought to know is false, and that you intend others to rely on;

C. Unlawful material: posting or disseminating unlawful material

D. False advertising: posting or transmitting any advertising or promotional materials that contain false, deceptive, or misleading statements, claims, or representations;

E. Copyright violation: posting or transmitting any information, software, photograph, video, graphic, music, sound and other material in violation of another person’s copyright; and

F. Trademark violation: posting, transmitting, displaying, or using any words or symbols that violate any other person’s rights in its trademark or trade-name.

3.0 Electronic Mail

3.1 JetBroadband users must not use JetBroadband e-mail to:

A. Send unsolicited bulk e-mail (so-called “Spam”);

B. Send, or cause to be sent, large volumes of unsolicited e-mail to a single or multiple people or entities (so-called “E-Mail Bombing”);

C. Repeatedly send e-mail to any person or entity who does not wish to receive it. If a recipient asks to stop receiving e-mail from a JetBroadband user, then that JetBroadband user must not send that person further e-mail; and

D. Subscribe to any e-mail list or service on behalf of a third party without that third party’s consent.

3.2 JetBroadband users must not engage in any of the activities described in paragraph

3.1 from another provider’s e-mail service and use a JetBroadband account as an e-mail return address or “drop” for responses.

3.3 JetBroadband users must not forge, alter, or remove any e-mail header.

Any e-mail address at the jetbroadband.com domain is property of JetBroadband and may be terminated or re-assigned without notice.

4.0 Security, Privacy, and "Hacking"

The Customer is responsible for any misuse of the Services that originate from their account, even activities committed by any friend, family, co-worker, employee, guest, or anyone with access to the account. Customers must ensure that others do not gain unauthorized access to the Services.

4.1 JetBroadband users must not:

A. Disrupt or interfere with the normal operation of JetBroadband systems, networks, or activities in any way that adversely affects the ability of other people or systems to use JetBroadband services or the Internet, including, but not limited to:

i. Denial of Dervice attacks;

ii. Flooding of networks;

iii. Attempts to overload a service; and

iiii. Attempts to cause system crashes, or attempt to do so; or

B. Use any unauthorized program to connect the user to any JetBroadband Internet Relay Chat (“IRC”) server, including, but not limited to, IRC bots or clonebots;

C. Gain access or attempt to gain access to the private systems or data of JetBroadband, without the prior consent of JetBroadband .

4.2 JetBroadband users must not use their JetBroadband accounts to:

A. Circumvent or attempt to circumvent security or authentication systems on any host, network hardware, or user accounts, including, but not limited to, logging into any server, account, or network without authorization and electronically probing the security of any system or network; or

B. Disrupt or interfere with the normal operation of any system or network operated by any third party, or attempt to do so.

C. Gain access or attempt to gain access to the private systems or data of JetBroadband , or any third party without the prior consent of JetBroadband or the third party.

5.0 Usenet Newsgroups

5.1 JetBroadband users must not:

A. Post a single article or substantially similar articles to an excessive number of newsgroups, or cross-post to an excessive number of newsgroups;

B. Post articles on a newsgroup which are off-topic according to the newsgroup charter;

C. Post binary or encoded binary files to newsgroups not specifically designated for that purpose;

D. Post commercial messages on a non-commercial JetBroadband newsgroup without prior approval from JetBroadband;

E. Engage in any of (a), (b), (c), or (d) from a provider other than JetBroadband and use an account on JetBroadband as an e-mail return address or “drop” for responses, or

F. Engage in any of (a), (b), (c), or (d) from a provider other than JetBroadband for the purpose of drawing attention to a service hosted by or on JetBroadband ’s network.

JetBroadband reserves the right to discontinue access to any Usenet newsgroup at any time and for any reason.

6.0 Censorship and Adult Materials

JetBroadband believes in freedom of expression and the right of individuals to decide for themselves what they want to see and listen to. We do not believe it is the place of an ISP to censor or regulate the Internet. However, users must not use JetBroadband to transmit or post any information or image that is criminally obscene or otherwise prohibited under any applicable law.

JetBroadband assumes NO responsibility for Internet content available through the Services. Customers are responsible for restricting access to sexually explicit material on the Internet, by purchasing the appropriate filtering software, or by monitoring Internet use. Content questions or complaints should be addressed to the content provider.

7.0 Miscellaneous

7.1 False Pretences. Users must not use JetBroadband to impersonate any person or use a fictitious user name with any of JetBroadband ’s services, including in any e-mail, Usenet posting, or Internet Relay Chat (“IRC”) site. This restriction does not preclude the use of nicknames in IRC, the use of anonymous remailer services, or postings to any site that permits pseudonyms.

7.2 Unsolicited Advertising. Users must not use JetBroadband to post or transmit any unsolicited advertising, promotional materials, or other forms of solicitation to any person except in those areas and on those websites that are designated for such a purpose.

7.3 Harassment, Threats and Abuse. Users must not use JetBroadband to harass, threaten, or abuse any person or group of people by any means.

7.4 Crude or Offensive Postings. Users must not use JetBroadband to post offensive or crude messages or images on publicly accessible pages or sites, except where such messages or images are appropriate having regard to the nature of the site. JetBroadband has the right, but not the obligation, to remove messages or images that JetBroadband, in its sole discretion, determines are offensive.

7.5 Multiple access. Users must not maintain more than one simultaneous connection to JetBroadband or any JetBroadband service, IRC Chat group, or newsgroup.

7.6 Disruptive Conduct. Users must not use JetBroadband to disrupt the normal flow of online dialogue, or otherwise act in a manner that negatively affects other users, individuals, or entities.

8.0 Bandwidth/Network Traffic and Other Limitations

Customers may not resell, share, or otherwise distribute the Services or any portion thereof to any third party without the written consent of JetBroadband. For example, you cannot provide Internet access to others through a wireless or dial-up connection, host shell accounts over the Internet, provide email or news service, or send a news feed unless express permission is granted by the customer agreement.

You may not provide network services to others via the JetBroadband.

9.0 Updates

9.1 This Acceptable Use Policy is subject to change without notice. The current version of the Acceptable Use Policy is always available at www.jetbroadband.com/index.php?option=com_content&view=article&id=78&Itemid=85.

10.0 Questions and Complaints

10.1 Please direct any questions you may have regarding this Acceptable Use policy and complaints regarding violations of this Policy by other JetBroadband users to This e-mail address is being protected from spambots. You need JavaScript enabled to view it for Virginia customers or This e-mail address is being protected from spambots. You need JavaScript enabled to view it for WV customers.

High-Speed Internet Acceptable Use Policy (Updated 2010)