How fast will a cable modem download and upload data?

Speed will depend on the service level to which you subscribe.  For comparison, our base level of service (Mach 1) downloads at 1.5 Mb per second, which averages at about 180 Kilobytes per second.  Compare that to a telephone modem which downloads at 7 Kilobytes per second.  Would you rather drive at 55 miles an hour or at 7 miles an hour?

Is a telephone line still required when using a cable modem to access the Internet?

No, you will not need a telephone line when using a two-way cable modem.  The cable line carries both upstream and downstream signals.

How does a cable modem compare to a dial up modem? 

Cable modems can connect to the internet and download information much faster than a dial up modem.  For example, it will take a cable modem user milliseconds to connect to the Internet while it takes a dial up modem user about a minute.  Cable modems can also download information at speeds beginning at 1.5 Mbps while a dial up modem will only download information at 53 Kbps or less. 

Can I watch television and browse the Internet at the same time?

Yes, since the television and the cable modem operate on separate frequencies of the available cable bandwidth, you will be able to watch television and browse the Internet at the same time.

What is a Cable Modem?

A cable modem is an external box that connects your computer to the internet via your local cable television provider.  A cable modem has two connections, one that leads to the cable lines outside your home and an Ethernet connection to your computer. 

What do I need to set-up JetBroadband High Speed Internet service?

You will need to own a computer with a NIC or Ethernet card in it. JetBroadband will provide you with all the other equipment required to set up your High Speed Internet connection (cable modem, cable outlet/wires, etc.). The minimum system requirements are as follows:

Microsoft Windows Operating Systems supported:
- 98 and 98 SE
- Windows Millennium Edition (ME)
- Windows 2000 & 2003
- Windows XP (Home & Professional)

Intel® Pentium processor or equivalent with:
- 233 MHz or faster for Windows 98, ME & 2000
- 233 MHz or faster for Windows 2000 & 2003
- 300 MHz or faster for Windows XP

RAM:
- 64 MB for Windows 98 & ME
- 128 MB for Windows XP, 2000 & 2003

Other Requirements:
- 100 MB free hard drive space
- CD-ROM or DVD drive
- 10Base-T Ethernet Network Interface Card (NIC)

Apple MacIntosh OS 10.1-10.2:
- PowerPC processor with speed 120 MHz or higher
- 64MB RAM - 10MB free hard drive space
- CD-ROM or DVD drive
- 10Base-T Ethernet Network Interface Card (NIC)
 

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